Orders are prepared by hand, and dispatch usually takes between three and five working days depending on what the order contains. Samples are hand-poured in small batches, which can take additional time.
Within the UK, orders are sent with Royal Mail using tracked services. Most parcels travel on the Tracked 48 service, although special arrangements can be made on request and may incur a surcharge.
International orders, including samples, are shipped with FedEx. Delivery times vary depending on destination and customs processing.